Paddle Joint
By creating a Paddle Joint account, you acknowledge that you have read, understood and agreed to the terms below. These terms apply to users who create an account and use the Paddle Joint booking platform.
To create and manage your Paddle Joint account, we collect only the following information:
You are required to provide true, accurate and current information.
You must not intentionally provide false, misleading or unauthorized information or use another person's information without permission.
Paddle Joint may suspend or restrict an account if there is reasonable reason to believe that false, fraudulent or unauthorized information has been provided.
You are responsible for ensuring that the information you submit is correct and belongs to you.
You are also responsible for keeping your registered email address and phone number current and accessible. If your contact information changes, you should update your account information as soon as reasonably possible.
Paddle Joint is not responsible for missed booking confirmations, reminders or other communications caused by incorrect or outdated information provided by the user, except where otherwise required by law.
You are responsible for maintaining the security of your Paddle Joint account.
You should not allow unauthorized persons to access or use your account.
You agree to notify Paddle Joint if you believe that:
Paddle Joint may use reasonable security and verification measures to protect user accounts.
Each person should maintain only one Paddle Joint account unless otherwise permitted by Paddle Joint.
Users must not intentionally create duplicate accounts to:
Paddle Joint reserves the right to review, suspend, merge or deactivate duplicate or fraudulent accounts where reasonably necessary.
Paddle Joint may use your full name, email address and phone number for purposes reasonably necessary to provide and operate its services, including:
Your information will only be processed for legitimate and disclosed purposes.
By creating an account and making a booking, you acknowledge that Paddle Joint may contact you through your registered email address or phone number when reasonably necessary to provide its services. These communications may include:
These communications are considered account, booking or service-related communications.
They are separate from promotional or marketing communications.
Paddle Joint may offer you the option to receive marketing and promotional communications through email or SMS. These communications may include:
Receiving promotional communications is optional.
You are not required to agree to promotional communications in order to:
If you consent to receiving promotional communications, you may withdraw your consent or unsubscribe at any time.
Withdrawing your marketing consent will not prevent Paddle Joint from sending communications that are necessary for your account, bookings, payments or customer support.
Paddle Joint will process personal information in accordance with applicable Philippine data protection laws, including:
Personal information must be processed according to the principles of transparency, legitimate purpose and proportionality.
Paddle Joint will collect only personal information that is reasonably necessary for the purposes stated in this notice.
Paddle Joint will implement reasonable organizational, physical and technical security measures to protect personal information against:
Access to personal information should be limited to authorized personnel and service providers who require such access for legitimate business purposes.
Paddle Joint may use authorized third-party service providers to operate certain parts of its services.
These may include providers responsible for:
Only information reasonably necessary for the relevant service should be shared with such providers.
Third-party providers may also have their own applicable privacy policies and data processing requirements.
Where payments are processed through a third-party payment provider, payment information may be submitted directly to that provider.
Paddle Joint may receive transaction-related information necessary to:
Paddle Joint should not collect or retain payment information beyond what is reasonably necessary for its services and legal obligations.
Subject to applicable Philippine law, you may have rights regarding your personal information, including the right to:
Privacy-related requests may be submitted through Paddle Joint's designated contact information.
Privacy Contact: privacy@paddlejoint.com
Consent for promotional email or SMS communications must be separate from the consent required to create and operate your account.
Marketing consent should be:
The marketing consent checkbox should not be pre-selected.
Users who do not consent to promotional communications must still be allowed to create an account and make bookings.
Before confirming a booking, you are responsible for checking the booking details displayed on the website.
This may include:
You are responsible for reviewing these details before completing payment or confirming your booking.
Providing incorrect account information or selecting an incorrect booking schedule does not automatically entitle the user to:
Any changes, cancellations or refunds remain subject to Paddle Joint's applicable Booking, Cancellation and Refund Policies.
Creating an account or completing a booking does not exempt users from Paddle Joint's:
Users and guests are expected to comply with applicable facility rules and reasonable instructions from Paddle Joint staff.
Paddle Joint may refuse entry or suspend play where reasonably necessary for safety, security or enforcement of facility rules.
By checking the required consent checkbox and selecting Create Account, you electronically acknowledge your acceptance of the applicable Paddle Joint Terms and Conditions and Privacy Notice.
Electronic transactions and electronic documents are recognized under applicable Philippine law, including Republic Act No. 8792, or the Electronic Commerce Act of 2000.
Paddle Joint may retain electronic records showing:
If you previously agreed to receive promotional communications, you may withdraw your consent at any time.
Withdrawal may be made through:
Withdrawal of marketing consent does not affect processing that occurred lawfully before the withdrawal.
Paddle Joint may suspend, restrict or terminate an account where reasonably necessary, including in cases involving:
Account suspension does not automatically cancel any outstanding payment obligations or responsibilities arising from previously confirmed bookings.
Paddle Joint may update these terms and privacy practices from time to time to reflect changes in:
If material changes affect registered users, Paddle Joint may provide notice through the website, account dashboard, email or another appropriate communication method.
Where legally required, users may be asked to review and accept updated terms.
These terms and the processing of personal information shall be governed by applicable laws of the Republic of the Philippines.
Relevant laws may include:
By creating a Paddle Joint account, you confirm that: